“I had the idea to create collaborative software that combines aspects from software systems such as wikis, version control systems, issue tracking systems, and mailing lists,” Trieloff says. “I was accustomed to using these tools, and I found it irritating that collaboration outside of the software development industry did not work. [At one job,] after spending a week setting up version control, wiki, and bug tracking, I was frustrated, because I could not convince my co-workers to use these tools, no matter how productive we might have been. Their complexity and power made them nearly unusable.”

That’s when he got the idea for Mindquarry. Mindquarry is open source, collaborative, and easy to use, says Trieloff. It’s designed to remove the usability barrier.

After the usability barrier comes what Trieloff calls “data lock-in. We allow our users to cross this barrier by offering an open REST API and standards-based storage. The third barrier is lock-out of users due to restrictive proprietary licenses. With our participatory open source model we are tearing down this third barrier.

“My original idea was not to make [it] open source,” he says. “I already had gathered experience as a user, contributor, and developer in open source, but had not thought about the business opportunities in open source until my co-founders Alexander Saar and Alexander Klimetschek and our investor pointed me in this direction. It then became obvious: what the world needs is not only better software for supporting the teamwork of knowledge workers, but that in order to make the software useable by everyone, we had to remove all barriers.”

Trieloff says he’s on the pragmatic side of the open source philosophy. “We are offering open source, not because I believe software must be free, but because I believe it is the best option for customer and vendor,” he says. “Since the late 1990s I have been using open source software. My first real open source software was PHP3 and MySQL. I chose them not because they were free, but because they gave me options to develop software that other proprietary systems did not have. This, of course, was a result of freedom, but freedom was not what made my decision.”

Mindquarry will generate profits through a subscription model through which customers receive maintenance and support. “For our enterprise customers this removes another barrier: uncertainty when dealing with community-created software.” Mindquarry is also available in a hosted version where small companies can, for a fee, take advantage of a pre-installed version of Mindquarry that resides on remote servers.

Trieloff says the idea of community is the most important aspect of launching a business based on open source. “If you are using open source software internally on mission-critical systems, or starting a company on this software, make sure to be involved in the community,” he says. He also cautions that “the community that creates large parts of the software must be understood to keep your requirements and the development in sync. Without your contribution, the community will hardly create the software you need.”

Gmail, Google’s popular Web mail application, is already full of useful features all on its own. But Firefox users can further customize Gmail with a variety of add-ons. Some only change the appearance, while others add functionality that makes Gmail more like a personal planner than just a plain old email application. Let’s take a look at three Firefox add-ons for Gmail.

Extension series

The first extension, GTDinbox, is a complicated collection of helpful and semi-helpful features. GTDinbox author Andy Mitchell claims his add-on is based on the action management method popularized by David Allen in his book Getting Things Done, which is based on the premise that writing down tasks frees a person to actually get those tasks done in a more efficient way. GTDinbox tries to help Gmail users become more efficient by grouping and labeling email communications as projects and task-oriented to-do lists.

Right from installation. GTDinbox runs unobtrusively, making only a few default changes in the appearance of your Gmail screen. One of the first things you’ll notice is an option called “Compose Personal” under the original “Compose Mail” link. Click on Compose Personal and you’ll see a composition screen sans the usual From: and To: entry boxes. It provides a quick way of sending an email message to yourself.

GTDinbox adds a category called “Statuses” to your Gmail labels and places new labels under Statuses called “Next Action,” “Action,” “Waiting On,” “Some Day,” and “Finished.” All of your existing labels go under another GTDinbox-created category called “Miscellaneous.” By using these categories and labels, the extension hopes to help you get your inbox empty. That idea is based on another productivity theory authored by Merlin Mann, called “Inbox Zero,” which states that the fewer items in your inbox, the more productive you are. GTDinbox, Mitchell says, is highly compatible with Inbox Zero.

But how do you use all this to make it a worthwhile add-on? Mitchell has done a good job of explaining a typical process at the GTDinbox Web site. When a message arrives in your inbox, you have to determine if it represents an action that must be taken or a resource. Action messages should be acted on immediately, if possible; if not, you apply one of the status labels. You assign a project label to resource messages to group it with other related communication.

None of these GTDinbox features is unique, meaning that anyone could perform any of these functions with existing Gmail capabilities. GTDinbox simply makes it easier to get started with the GTD efficiency principles. The only unique feature of GTDinbox is the ability to right-click on any message and see a popup summary of its contents. It’s unique, but not that useful, since if you left-click on the message you can see the whole thing.

Overall, GTDinbox does what it is supposed to do, and will probably save you a little time in terms of getting your email organized, but it’s nothing even the greenest Gmail newb couldn’t do for herself.

A less complicated but more useful add-on is Gmail Manager, which helps you keep multiple Gmail accounts straight. To get started, register your Gmail accounts after installing Gmail Manager by selecting Tools -> Addons -> Gmail Manager from the Firefox menu, then click the Options button and add each Gmail account that you want Gmail Manager to keep track of.

The extension places a small icon in the lower right corner of the Firefox browser window. You can right-click on the icon and choose which Gmail account you’d like information for. Gmail Manager logs in to that account and gives you a small popup of statistics that shows the number of new messages in the inbox and in labels, with a small preview of each new message. This makes it easy for the “over the shoulder” email checkers (such as your spouse or children) to quickly check for new messages without disrupting your other work too much. Gmail Manager can also notify you when new messages arrive.

This add-on’s only drawback seems to be a lag time between the actual arrival of email in my Gmail inbox and when Gmail Manager reports that to me — sometimes a delay of several minutes. In spite of that one flaw, Gmail Manager is now a must-have for my household, if only because it keeps the compulsive email checkers at bay so I can get my work done.

Last, and tiniest, is dragdropupload. This little add-on is the simplest of the three, but for me the most likely to stay added to my copy of Firefox. Instead of browsing for the file you want to attach to a message, dragdropupload lets you drag and drop the file’s icon or file name onto the entry bar. This works best if you keep a window open for the directory in which most of your documents and other files reside. There are no options or settings to configure with this add-on — simply install it and you’re ready to save time, keystrokes, and mouseclicks.

There you have it: three add-ons for Firefox that make Gmail more useful, ranging from full-featured to simple goodness. All I need now is a Gmail add-on that will take dictation.

Marc Fribush, a former “Microsoft guy,” is a telecommunications industry entrepreneur who discovered the benefits of open source when he launched a turnkey SAAS telephony business based on Asterisk. “It’s really powerful stuff,” Fribush says.

Virtusa, an IT services company founded in 1996, was using proprietary version control and collaboration systems to develop software for its clients until Sri Lankan founder Kris Canekeratne decided that a custom solution built on open source components was a better fit for internal use. As a result, the company ended up saving millions of dollars on licensing fees and acquisition costs.

The application is packaged for quick download (less than 4MB for the most recent stable version 1.0.6) either in a Windows self-extracting installer, a Linux RPM, a generic ZIP format, or in source code format. A beta version, 1.1 v6, is also available. Download your preferred package, extract it, and install it according to the requirements of your operating system. You’ll also need to have Java Runtime Environment 1.4.2 installed locally, since Thingamablog is coded in Java.

Right from the start, I was pleased and surprised at how mature and easy to use this application is, even the beta version. To create a new blog, click File -> New Weblog. An interactive wizard guides you through the steps. First, you enter the relative path on the server where the files should be uploaded. For my Web host, it is /public_html/directory_name. Make sure you give your Thingamablog its own separate directory, but don’t worry about manually creating it on the server, since Thingamablog creates your blog’s directory automatically during the file upload.

Click to enlarge Next, enter the URL of your blog, which is simply the URL assigned to you by your host, with the Thingamablog directory name appended. The application creates subdirectories for archives and images on its own. One small nitpick is that the program doesn’t name the front page of the blog index.html by default, but instead dubs it blog.html, which unnecessarily lengthens the URL. I fixed this easily by clicking on Configure Weblog -> Front Page and replacing “blog.html” with “index.html,” then re-uploading the blog.

The wizard next asks for is the blog’s title and description, categories, and site authors (and in the beta version there is an option to post via email). You can then select from several included themes, and configure the application to upload the blog files to the remote host.

Thingamablog has a limited set of features that most blog owners expect, such as the ability to generate RSS feeds, the ability to create and maintain multiple blogs, and automatically ping your choice of blog aggregators. It doesn’t include any special bells and whistles for automatic search engine optimization, and unlike WordPress it cannot use plugins, but if you’re fairly adept with HTML it is simple enough to add your own keyword and content tags.

Click to enlarge The only deficiency in Thingamablog that could potentially be a dealbreaker is that it doesn’t allow your site visitors to leave comments. Since Thingamablog is a client-side application, the files on the server aren’t writable. One solution is to use a free commenting service like HaloScan. The only other option would be to recode it to allow commenting on the server side, a feature that Bob Tantlinger, the original developer, hasn’t added, probably since it would change the basic client-side nature of Thingamablog. Not every blogger wants or needs to allow discussion; for such bloggers, not having a comment option, which keeps away a lot of would-be spammers, could be a benefit.

The most recent beta version of Thingamablog was released in December, and there’s quite a bit of activity at the project’s discussion forum. Bob says a 2.0 version of Thingamablog is lurking somewhere in the future, but even now, this application could become one of your favorite blogging platforms.

It was as a satisfied consumer of the Drupal content management system that Bachana first realized the business success potential of moving away from proprietary licensing structures. “When we made a decision to do more interactivity on our Web site, we determined that it made the most sense for us to implement a content management system on an open source platform.” Bachana began hiring what he calls “open source gurus,” and he found their enthusiasm for community-based development contagious. “They evangelized within the company about the merits of open source. Having some new people in this environment, which had always been traditionally Microsoft-based development, well, they were sort of getting people excited about what could happen.”

It didn’t take Bachana long to connect the benefits of open source content management, such as drastically reduced capital requirements and greater flexibility, to meeting the needs of his clients. “I get really excited about solving business challenges,” he says, calling consulting a “buffet lifestyle. You get to solve challenges in lots of different businesses. We found a number of our customers didn’t have the budget to purchase licensed products. In university settings, or museum associations, or even more recently media companies, there’s been some issues around decelerating of their revenues. They just couldn’t afford [proprietary]. For us it was a logical next step to offer those customers open source.”

Bachana says DPCI also began getting requests from clients specifically for open source solutions. “They asked us to go out and recommend platforms in the open source world that we could help them implement and customize. When we first started nine years ago, we were either building custom solutions from scratch, or we were implementing proprietary solutions from big-name companies.”

Moving to open source inside and outside the company has benefited DPCI in more ways than one. “Rapid deployment,” Bachana says, is the biggest benefit. “Not only within the framework of Drupal, but other open source modules and components that we can integrate. And we work in a LAMP environment, so it is quick for us to implement new functionality that we want internally.”

Using open source software also benefits DPCI from a business strategy perspective. “One of the drawbacks of consultancies is that there are typically a lot of solo practitioners that can’t do the bigger projects. We use a team approach, and by matching this with open source, we think it gives us a strategic advantage, because the team can implement changes very quickly [for] our customers. That’s been a terrific benefit for us.”

Bachana says the challenge in open source is putting all the pieces together. “The market is not fully mature,” he says. “There are pieces to the puzzle that we’d like to see, like customer relationship management, accounting — all the different pieces you’d see in managing a business. There’s still a lot of satellite initiatives that haven’t converged yet. The disconnect is that there’s no one entity or group or central place where people are thinking about how all the pieces snap together. I’d like to see that happen, but we’re not big enough to effectuate that. We can snap the pieces for our own benefit and for our customer, but that still isn’t doing justice to the whole world. If there was some kind of roadmap, you’d see a lot more companies buying into the open source vision, in the same manner that they’re buying into Oracle or Microsoft.”

Bachana recommends starting your company’s open source journey at the Web level. “There’s plenty of resources out there where you can get information on the different platforms available. Implement Web servers first. Hire a couple of really great developers that know the LAMP environment and task them with getting a roadmap for the back office using open source. If you start that way, you could map all your needs to readily available open source solutions out there. But it starts with getting at least one person who is a technologist that could support them in the back office.”

The goal of Red Hat High is to use free software to introduce disadvantaged kids to technology they might not otherwise be able to afford, encouraging them to pursue further education and career opportunities. Red Hat High bundles free software alternatives to expensive proprietary applications on a Fedora live CD that campers can take with them to use on any computer. The program has been in “beta” for two years, according to Greg DeKoenigsberg, Red Hat’s director of community development. “The first two years have been good,” he says. “Lots of happy kids and happy parents.” He calls it a successful trial, but one that must “scale up” in order to continue to be successful. “We’re not in the business of doing small things at Red Hat.”

Camp is in session for one week in July, on the campus of North Carolina State University. During the day, the 50 Red Hat High campers learn how to create audio and video files, design Web sites, and build 3-D animations using free software like Audacity and Blender. The evenings are reserved for field trips to bowling alleys and movies and other fun activities. DeKoenigsberg says, “We took them to the Digital Circus, a junior college level school for learning the same stuff they were learning at Red Hat High. One of the students at Digital Circus was showing them what he’s learned. ‘This is a wireframe,’ he said, and they said, ‘We learned all of that already.’ Then the professor comes in and says, ‘Let’s show you some stuff that you don’t know. Do any of you know what IK is?’ And they said, ‘Yes, that’s inverse kinematics.’” Free software gives the children the ability to learn the same techniques and skills that college-level students are learning, at a much lower cost, DeKoenigsberg says. Maya, the 3-D computer animation application that students at the Digital Circus use, can cost $7,000. Blender is free.

Now that DeKoenigsberg has two years of Red Hat High under his belt, he’s ready to take the program to the next level. “There’s some cost to holding a residential summer camp, and it doesn’t scale as well as we would like,” he says. Red Hat can provide all the financial backing necessary to translate the program into something that can serve the needs of more kids. “We would like to develop a strong affiliation with some entity that can house the kids,” DeKoenigsberg says. “We don’t run a residential summer camp as our core competency at Red Hat. But what we can do is gather a community of developers and users around open content for an important social purpose.”

DeKoenigsberg hopes that the education kids received at Red Hat High can be translated into something portable and scalable. “We putting together a deployable curriculum in a box, and making sure we have something that is turnkey.” The lessons have to be understandable and usable by the average junior high school teacher, so that more than just a handful of children each year benefit from the program. “If it’s only going to be 50 kids, it’s not worth doing,” DeKoenigsberg says. “It doesn’t make enough of an impact. The opportunity for free software to change the way kids learn is too big.” Along with the goal of making a teacher-friendly curriculum, DeKoenigsberg says it is important to get some real world feedback from actual teachers. “We are developing the curriculum in a wiki style, so that teachers can change it directly. After that, the next priority is internationalization.

DeKoenigsberg admits there are some real world challenges associated with providing kids with a free software alternative. One of those is the fact that just having a live CD is not enough for a student who doesn’t have access to a computer outside of school hours. And even for those who can use a computer at the library or elsewhere, saving files once they have been created can be a problem. At Red Hat High, each student had a scratch space on the network on which to save files. DeKoenigsberg says one of the possible future projects for the Red Hat High community is to bundle the files on a bootable, writable USB key. “The cost of that will become lower over time.”

As the senior community development manager, DeKoenigsberg is used to the idea of building a community around a cause. “People are deeply incented to spread the goodness of free software,” he says. “And the educational market is strategic to people who care about the advancement of free software. It’s strategic to the company for obvious reasons, and to the community for similar reasons.” He compares the philosophy behind Red Hat High to his company’s involvement with the One Laptop Per Child (OLPC) initiative. “We have a very calculated social consciousness. OLPC is about getting that laptop into the hands of as many kids as possible. Red Hat High is about getting the understanding of what free software can do into the brains of as many kids as possible.”

Kuhn says a Lindows insider tipped the FSF off to the possibility of missing source code. Lindows insiders are those who have registered and paid a $99 fee to receive beta releases of LindowsOS and other non-public information. LindowsOS is a distribution based on the Linux kernel, which is licensed under the GNU General Public License. The GPL states, in part, that the program instructions in their original form as written by the programmer (source code) must be available to users of the program. The GPL also requires that users be allowed to copy, modify and redistribute the program freely, but they must in turn provide the source code.

Robertson does not deny that the source code for LindowsOS isn’t included in either of the two beta releases. “It’s a work in progress. We’re hopeful our first release will happen around the middle of the year. When we release an official version, all the GPL pieces will be properly distributed.”

Robertson doesn’t appreciate the negative attention focused on the Lindows project, likening it to “eating your young.” He says he is surprised that “some in the Linux community are quick to cast aspersions, with no facts.” Robertson points to his contributions to the Open Source community as proof that he has its best interests at heart, beginning with his career at MP3.com.

“We battled for the consumer at every step. We battled for open formats. We fought against secure music schemes. And we made contributions to Open Source software, since MP3.com was entirely LAMP based.”

And now that he’s working on making the Linux desktop a reality, Robertson says his dedication to Open Source continues. “We’ve joined KDE League at the highest corporate level. We hosted and sponsored Wineconf 2002. We worked with the project leader to identify the top 25 contributors and paid for roundtrip airfare for all of them, from as far away as South Africa and Norway, to San Diego. There was no registration fee. We also sponsored LPBN.org to broadcast the event.

“We’ve agreed to sponsor the upcoming Debian conference. Our sponsorship included funds to pay for an awards banquet for all attendees, as well as travel support for some. We’ve made a large investment in an Open Source company; we’ve also paid about a million dollars to get code produced … We’ve paid these funds to companies as well as individuals.”

And, he says, support for Linux and the Open Source community will also come by way of ingenious marketing. “If we can get to 5% market share, an ecosystem of healthy Linux companies will emerge which will be around for the long run. Look at the incredible things that would happen. Hardware manufacturers will ship Linux drivers for their peripheral devices, in the box. Computer stores will dedicate sections of their store. Major OEMs would ship computers with Linux. It’s a travesty you can’t walk into major retailers today and buy a computer running Linux.”

And while the code is important, that is not what it will take to get Linux to “20 million desktops.” Robertson says to help more people understand Open Source, better marketing and lobbying is needed. “And yes, battling Microsoft and their huge coffers which influence OEMs, retailers, politicians, and the press in ways you only understand if you talk to them personally, which I have.

“Hopefully, Lindows.com will contribute on each of these fronts, but it will take more than one company. It’s a shame that virtually every commercial Linux company has abandoned the desktop. Our goal is to build a company that will give consumers a choice for their operating system. At the same time, we’re committed to being a good corporate citizen and being a supporter of Open Source for the long run.”

Robertson seems dismayed by the FSF’s attempt to enforce the GPL. “No wonder there’s virtually no healthy Linux companies. The community seems to attack them when the real focus should be elsewhere.”

Robertson says that many of the critical pieces of GPL code that have gone into Lindows have been distributed back to the community already. “Where do you think that Codeweavers got their code for Crossover Office?” he asks.

A high level source at Codeweavers confirms that Lindows has indeed contributed an “enormous amount” of code to the Wine project. But while Crossover Office contains code that was created in conjunction with Lindows, it has also been built on code that was around before Lindows existed. According to the Codeweavers source, Lindows returned modifications to the Wine codebase only because it was persuaded by Codeweavers staff to return it. The Codeweavers/Lindows association was terminated in part because Lindows wanted to be able to keep its Wine modifications private.